Privacy Policy

Pursuant to personal data protection regulations, we inform you that the personal data you provide in this communication will be processed under the responsibility of Marina Porté Bernat, with Tax ID number 46153014H and registered office at Reina Elisenda de Montcada, 26 Escalera A, Barcelona, ​​and owner of the Cerena Healing trademark. 

The purpose of this processing is to manage the business relationship and inform you about our services. This is our legitimate interest as a contact person or to inform you of the legitimate reason for processing. This data will not be shared with third parties and will be retained as long as necessary or legitimate for the purpose for which it was collected.  

In any case, you may exercise your rights of access, rectification, or deletion, restriction of processing, or objection, as well as the right to data portability. These requests must be sent by email to hello@cerenahealing.com. 

Likewise, you may also file a complaint, if you consider it necessary, with the Spanish Data Protection Agency. 

Unsubscribe from the mailing list. 

If you do not wish to receive further information about our services, you can unsubscribe at the following email address: hello@cerenahealing.com 

Notice on the confidentiality of communications. 

The content of this email and its attachments is strictly confidential. If you are not the intended recipient and have received this message in error, we would appreciate it if you would inform the sender without disseminating, storing, or copying its contents. 


  • Contact form: Your data will be processed for the purpose of fulfilling your request, which is the legitimate reason for processing. Your data will be retained until you unsubscribe, and will not be shared with third parties.

  • Newsletter form: Your data will be processed as a recipient of emails, based on your consent. Your data will be retained until you unsubscribe from our newsletters, and will not be shared with third parties.

  • If your personal data is processed on our social media platforms, as detailed above, it will be processed for the purpose of managing the information and data obtained from social media users' interaction with these profiles/pages. This data is processed in accordance with this company's legitimate interest and will be retained as long as the legitimate interest that allowed its processing remains.

  • If your data is collected through the use of analytical cookies, which you previously accepted when accessing our website, they will be used for the analytical purposes specified in our website's cookie policy. Your data will be transferred internationally to the United States and retained for the period necessary for the purposes detailed in our cookie policy.

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In any case, you may indicate the revocation of the consent given, if this was the basis that legitimized the processing or exercise the rights provided:

  • Access: The data subject has the right to know whether the controller is processing his or her personal data and, if so, the right to access this data and to obtain information about the processing carried out.

  • Rectification: This is linked to the inaccuracy or incompleteness of the data. The interested party has the right to rectify their inaccurate personal data and to have their incomplete personal data completed.

  • Deletion: The data subject has the right to obtain the deletion of his or her personal data ("right to be forgotten") when the data is no longer necessary for the purpose for which it was collected, the consent on which the processing was based is revoked, the data subject objects to the processing, the data has been processed unlawfully, it must be deleted to comply with a legal obligation, or it has been obtained in connection with the provision of information society services to minors.

  • Restriction of processing: This is a right of the data subject to indicate their stored personal data with the aim of restricting future processing. Restriction of processing means that, at the data subject's request, their personal data will no longer be processed.

  • Objection: The interested party has the right to object to the processing of their data when it is based on specific assumptions and a reason related to their personal situation is invoked.

  • Data portability: The data subject has the right to receive their personal data provided to the data controller in a structured, commonly used, and machine-readable format, if based on consent or a contract, or when the processing is carried out by automated means.

  • Not to be subject to automated individual decisions: The data subject has the right not to be subject to a decision based on the automated processing of his or her data, including profiling, which produces legal effects on him or her or adversely affects him or her.

These requests should be made to Reina Elisenda de Montcada, Barcelona or to hello@cerenahealing.com

Likewise, you may also file a complaint with the Spanish Data Protection Agency.

 

SOCIAL NETWORKS

The user must have a profile on social networks to be able to interact with Cerena Healing and accept the relationship with our social network. If this is done, Cerena Healing will have access to the user's profile in accordance with the parameters stipulated by the social network itself and may interact with them by sending messages, posting, participating in contests and sweepstakes. If the user does not want Cerena Healing to be able to access their profile or interact with it, they will need to disassociate themselves from the profile by unfollowing or removing the user as a friend, follower or user.

Cerena Healing's actions may be informative and/or advertising for its services or products. The social network is considered an advertising medium, and Cerena Healing is responsible for all publications and communications made through these online media.


User participation in contests, promotions, or sweepstakes implies that the user accepts the legal terms and conditions of this contest, promotion, or sweepstakes, which will be published on the relevant social network at the appropriate time. Participation implies that the user has accepted these terms and conditions.


Users are reminded that their posts on social media are their own responsibility and that they must comply with the laws and third-party rights that may have a particular impact on intellectual property rights, data protection rights, and the image rights of others. These rules are also available at the following links:

  1. Facebook: https://www.facebook.com/legal/terms

  2. Instagram: https://help.instagram.com/




Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the Website.

Contact

If you have any questions about this Privacy Policy, you can contact us at: hello@cerenahealing.com